Self-Development Manages one's own time, energy and abilities for continuous personal growth and maximum performance. Adaptability/Stress Tolerance Maintains balance and performance under pressure and stress. Copes with ambiguity and change in a constructive manner. Self-Control Manages and controls emotions and behaviour in the face of interpersonal conflict. Demonstrates patience, rarely overreacts or loses control. Trustworthiness Demonstrates and practices high standards of personal and professional integrity. Displays honesty and candour. Creates trusting relationships with others. Strategic Problem Solving Analyses a situation, identifies alternative solutions, and develops specific actions; Gathers and utilises available information in order to understand and solve organisational issues and problems. Achievement Orientation Accomplishes tasks, projects and assignments on time and with quality. Building Strategic Relationships Initiates and cultivates strategic internal and external networking relationships that foster both individual and organisational goals. Builds and maintains effective and collaborative relationships with diverse internal and external stakeholders. Conflict Management Negotiates and effectively resolves interpersonal differences with others. Leadership/Influence Utilises appropriate interpersonal styles and approaches in facilitating a group towards task achievement. Interpersonal Sensitivity/Empathy Takes actions that demonstrate consideration for the feelings and needs of others. Team/Interpersonal Support Assists, motivates, encourages and supports others who depend on each other to accomplish tasks, projects and assignments. Collaboration Establishes and develops cooperative, supportive and collaborative working relationships with others. Written Communication Expresses written thoughts and ideas in a clear and concise manner. Two-Way Feedback Keeps others informed in a timely manner. Oral Communication Conveys oral thoughts and ideas in a clear and concise manner. Oral Presentation Presents individual and organisational viewpoints to groups in a clear and persuasive manner. Listening Listens attentively and seeks to understand the verbal communications of others.